Frame Facts:

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Our satin black frame is a beautiful one and half-inch thick wooden frame, with a raven black mat over a smoke parchement with black and white pictures

Our roman bronze frame is our best seller. It is a magnificent one and half-inch thick wooden frame, with a brown sugar mat over a sepia mat with sepia pictures.

Our mahogany frame is a beautiful one and half-inch thick wooden frame, with a brown sugar mat over a sepia mat with sepia pictures.

Can we rush orders?

We consider all orders rush orders.  If our frame is in stock, we ship it as soon as possible without an extra charge.

Do we sell individual photographs?

We do not currently sell the photographs individually.

What color are your photographs?

Our black frame comes with black and white photographs.
Our mahogany and roman bronze frames come with sepia photographs.

Do we ship internationally?

We do not ship internationally at this time.

Is there tracking of my order?

You can login to your account and view the status of your order.

How do we hang our frames?

All of our frames come ready to hang with an attached wire.        

Do you offer gift certificates?

We offer gift certificates thru paypal.  Just click the link online and select the denomination you wish to give.

What if I am having trouble ordering?

If you are having any trouble ordering, please contact us at 504-888-3733 or contact us and we will be happy to help.

How much does shipping and handling cost?

We offer numerous options for shipping.  Your shopping cart will show the cost of shipping during checkout.  If you are in the New Orleans area and would like to pick up your frame please contact us.

What if I want to cancel my order?  You may cancel your order prior to the products completion.  Since these are custom/personalized made items, completed product are subject to a 15% restocking fee and shipping charges if sent.

Can you send a card for a special holiday or wedding?

We have cards and stationary for your special wishes.  Just fill out the comment section when ordering and we will send it with your frame.

Does A Framed Name offer and discounts for multiple orders?

We have several offers that can save you money.  If you use our “tell a friend” feature, you can save $10 on your purchase.  If you order 3 or more frames you will automatically save 10% at checkout in addition to any other discount, coupon, or gift certificate.

How long does it take to receive our frame?

If your frame is in stock, your frame will be shipped in a few days.  If your frame is out of stock, it will be ordered immediately and it should arrive within 2-3 weeks.

Can we use multiple discounts at checkout?

Only one discount code can be used at checkout (shipping codes, school gift codes, website gift codes, tell-a-friend code, etc.).  Only Paypal gift certificates can be used in addition to other available codes.

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